Frequently Asked Questions

Packages and Ticketing

Do I have to be a member of the Fairmont Opera House to attend shows?

No, you do not need to be a member of the Fairmont Opera House to attend shows. You can purchase a package series or purchase an individual ticket to all events.

Do I need to buy a 5 or 10 show package to get tickets to Package Series shows?

No, you can purchase individual tickets to all events at the Fairmont Opera House. The 5 or 10 show package series are options offered for you to get a discount on multiple shows offered in the package.

What shows can I use my 5 or 10 Show Package for?

Fairmont Opera House has a list of shows you may choose from to create your 5 or 10 package series.

Can I purchase ticket at the door on the day of the show?

Yes, however Murder Mystery tickets MUST be purchased ahead of time. In addition, we encourage our patrons to purchase their tickets ahead of time when able to. To purchase tickets for the Murder Mystery, you can stop by the office or call 507-238-4900 during business hours (M-F 9:00am- 2:00pm).

Cancellations/Refunds

What is the Cancellation/Refund Policy for the Fairmont Opera House?

Tickets are nonrefundable. Patrons may exchange tickets for a gift certificate if requested at least 72 hours prior to performance. Package Series ticket holders may exchange the value of their tickets for another event, with no exchange fee, if requested at least 24 hours prior to performance.

If there is severe weather, will the show be cancelled?

In the case of inclement weather, most shows will go on as scheduled. The Fairmont Opera House encourages patrons to make the right choices for your circumstances, understanding that ticket purchases are nonrefundable, and my only be exchanged subject to the Fairmont Opera House’s regular exchange policies. In the extremely rare occurrence of a show’s cancellation, patrons will be alerted via email, social media, local radio, and the Fairmont Opera House website.

What if I planned on being at an event, but the weather was worse than I thought and I couldn’t attend?

We always support our patrons when it comes to their safety. If you were unable to make the show at the last minute due to severe weather, please contact us within 24 hours (leave a message if needed) and we would be happy to follow up with you and exchange your ticket for another show or a gift certificate of equal value to your tickets.

Children’s Theatre Workshop Questions

When is registration for Children’s Theatre and how do I get my child registered?

Registration for Children’s Theatre Workshops happen in April of each year. For specific registration dates keep an eye on Fairmont Opera House website and the Fairmont Opera House Facebook page.

How much is it to register my child for Children’s Theatre Workshop?

The fee is $40 per child. This helps cover the cost of directors, cast t-shirts, snacks, rights for the show, and more. Scholarships are available- contact the Fairmont Opera House Office at 507-238-4900 to learn more.

Is my child’s grade determined by the grade they are currently in or the one they are going into?

Register your child under the grade they have completed. If there is any confusion, please contact the Fairmont Opera House at 507-238-4900.