Donation Questions

What does it mean when you say “Fairmont Opera House is a non-profit theater”?

A lot of local theaters are owned by their city government – we are not. We are one of the few theaters in MN that operates as a private non-profit organization.

We’re a 501(c)(3) non-profit organization, just like your local church, which means we’re tax-exempt. When you contribute to our cause, you’ll receive a year-end tax letter detailing your donations, allowing you to claim tax deductions. Our organization is run by dedicated staff members and overseen by a board of directors. Despite being a small non-profit, we make a significant economic impact on our community. Our funding comes mainly from individual donors, business sponsors, and grants. Ticket sales only account for a small percentage of our revenue each year because we strive to keep ticket prices affordable for everyone in our community.

For other references to FAQ about nonprofits: Myths about nonprofits

Packages and Ticketing

Do I have to be a member of the Fairmont Opera House to attend shows?

No, you do not need to be a member of the Fairmont Opera House to attend shows. You can purchase a package series or purchase an individual ticket to all events.

Can I purchase ticket at the door on the day of the show?

Yes! In addition, we encourage our patrons to purchase their tickets ahead of time when able to. To purchase tickets you can stop by the office or call 507-238-4900 during business hours (M-F 9:00am- 2:00pm).

Cancellations/Refunds

What is the Cancellation/Refund Policy for the Fairmont Opera House?

Tickets are nonrefundable. Patrons may exchange tickets for a gift certificate if requested at least 72 hours prior to performance. Package Series ticket holders may exchange the value of their tickets for another event, with no exchange fee, if requested at least 24 hours prior to performance.

If there is severe weather, will the show be cancelled?

In the case of inclement weather, most shows will go on as scheduled. The Fairmont Opera House encourages patrons to make the right choices for your circumstances, understanding that ticket purchases are nonrefundable, and may only be exchanged subject to the Fairmont Opera House’s regular exchange policies. In the extremely rare occurrence of a show’s cancellation, patrons will be alerted via email, social media, local radio, and the Fairmont Opera House website.

What if I planned on being at an event, but the weather was worse than I thought and I couldn’t attend?

We always support our patrons when it comes to their safety. If you were unable to make the show at the last minute due to severe weather, please contact us within 24 hours (leave a message if needed) and we would be happy to follow up with you and exchange your ticket for another show or a gift certificate of equal value to your tickets.

FACT’s Youth Theater Questions

When is registration for Youth Theatre and how do I get my student registered?

Registration for Youth Theater Fine Arts Camp happen in April of each year with the Holiday Show registration happen in September. For specific registration dates keep an eye on Fairmont Opera House website and the Fairmont Opera House Facebook page.

Is my student’s grade determined by the grade they are currently in or the one they are going into?

Register your child under the grade they have completed. If there is any confusion, please contact the Fairmont Opera House at 507-238-4900.