Packages and Ticketing
Do I have to be a member of the Fairmont Opera House to attend shows?
No, you do not need to be a member of the Fairmont Opera House to attend shows. You can purchase a package series or purchase an individual ticket to all events.
Do I need to buy a 5 or 10 show package to get tickets to Package Series shows?
No, you can purchase individual tickets to all events at the Fairmont Opera House. The 5 or 10 show package series are options offered for you to get a discount on multiple shows offered in the package.
What shows can I use my 5 or 10 Show Package for?
Fairmont Opera House has a list of shows you may choose from to create your 5 or 10 package series.
Can I purchase ticket at the door on the day of the show?
Yes! In addition, we encourage our patrons to purchase their tickets ahead of time when able to. To purchase tickets you can stop by the office or call 507-238-4900 during business hours (M-F 9:00am- 2:00pm).
What is the Cancellation/Refund Policy for the Fairmont Opera House?
Tickets are nonrefundable. Patrons may exchange tickets for a gift certificate if requested at least 72 hours prior to performance. Package Series ticket holders may exchange the value of their tickets for another event, with no exchange fee, if requested at least 24 hours prior to performance.
If there is severe weather, will the show be cancelled?
In the case of inclement weather, most shows will go on as scheduled. The Fairmont Opera House encourages patrons to make the right choices for your circumstances, understanding that ticket purchases are nonrefundable, and may only be exchanged subject to the Fairmont Opera House’s regular exchange policies. In the extremely rare occurrence of a show’s cancellation, patrons will be alerted via email, social media, local radio, and the Fairmont Opera House website.
What if I planned on being at an event, but the weather was worse than I thought and I couldn’t attend?
We always support our patrons when it comes to their safety. If you were unable to make the show at the last minute due to severe weather, please contact us within 24 hours (leave a message if needed) and we would be happy to follow up with you and exchange your ticket for another show or a gift certificate of equal value to your tickets.
FACT’s Youth Theater Questions
When is registration for Youth Theatre and how do I get my student registered?
Registration for Youth Theater Fine Arts Camp happen in April of each year with the Holiday Show registration happen in September. For specific registration dates keep an eye on Fairmont Opera House website and the Fairmont Opera House Facebook page.
Is my student’s grade determined by the grade they are currently in or the one they are going into?
Register your child under the grade they have completed. If there is any confusion, please contact the Fairmont Opera House at 507-238-4900.
Box Office Hours:
9:00am-2:30pm and 1 hour prior to Event
*Doors Open 1 Hour Before Event, House Opens 30 mins Before Event
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